Cymatic Group - Status Page

Engineers have confirmed they have been able to get the backup power up and working.

Services should begin to come back online.

We are still expecting disrupted services due to infrastructure issues and broadband outages. The server is currently running from a 4G/5G SIM CARD instead of its usual Leased Line; so please bare with it.

After further communication with our suppliers, we can confirm this is due to a power outage.

This has been affected as per the RED weather warning issued by the Met Office.

Redundant power systems have failed, resulting in the server becoming offline and effected by a Major Outage.

As per our Business Continuity Plan & Disaster Recovery Plan, this has been declared as a "Disaster" and will be dealt with in the relevant manner.

ETA of service restoration; 09/01/2026 @ 18:45